Come learn about why communities of practice are important for your business strategy

October 6, 2025

AmyDolzine

Amy Dolzine

Global Knowledge Awareness Advisor


11:00  -  12:00
Ohio Room

Strict organizational structures are a thing of the past. What organizations need today is the ability to form teams quickly across geographies to co-create content and discuss issues/challenges. To enable this to happen effectively you need enterprise social solutions that are easy to use. People can learn effectively from each other in real-time by being part of a community and interacting with each other and communities also provide the people to people connections that are vital to achieving tasks. The benefits of collaboration to your teams internally can be found by sharing success stories “ we at EY have a program to identify where a team has gained real value from communities and collaboration (including quotes from leadership) and these are very impactful. We encourage our community managers to discuss with each other where a community has really worked. And, as always effective communication is key “ you need to constantly communicate the value and benefits to teams and individuals and how it has supported winning work, an exceptional client service or attracting and retaining great people. It is also important for leaders to model and promote the collaborative behaviors we want our people to adopt.At EY, we use SharePoint and Yammer to support our knowledge communities and to share knowledge as our main collaboration platforms. We use Yammer for quick collaboration such as group discussions around the business challenges where people from across the world share their insights, expertise and knowledge. SharePoint is used to support collaboration around documents i.e. knowledge sharing and content co-creation. In addition, we provide a personalized search over our collection of 100,000+ reusable documents and social intranet sites that provide a one-stop shop for curated resources by service line, sector and cross-cutting topics. This supports our people to bring unique EY points of view to address client challenges and harness the ideas of our 230,000 people.


Session Category :  Office365